The first day of online applications for grade 1 and 8 learners in Gauteng public schools didn’t go as planned as there was a glitch in the system.
The online applications opened on Friday and the system was hampered by Google maps. The DA’s Khuma Ramulifho said that tons of parents called with their anxiety up the roof as they were experiencing problems while trying to apply for their children.
“According to the parents I spoke to, the system is not allowing parents to select schools, it’s not showing the correct home address and indicates that there are no schools available”. Said Khume Ramulifho.
Ramulifho said that the system was not able to handle the number of people on the page as registration for schools was only opened at 8 am for a few minutes on Friday.
The Gauteng Department of Education spokesperson, Steve Mabona, said that the system was temporarily restricted by Google Maps as it had reached the maximum of 6000 requests per minute. Mabona said that the challenge was resolved within thirty minutes after the system opened at 8 am.
“We sincerely apologise to parents and guardians for the inconvenience they encountered when our system opened for applications. We thank our technicians for swiftly resolving the matter”. Said Gauteng Education MEC Panyaza Lesufi.
“The 2023 online admissions application period will continue until August 19,2022. Parents and guardians are urged to either upload the certified copies of the required documents onto our system, or submit them at the schools they applied to within seven school days”. Said Mabona.
The DA urged the Department of Education to allow parents and guardians to enable them to rank their school choices from the first to the last and make sure that they can choose up to five schools as the system was only allowing them to choose three schools.